At Norican, our globally located offices, manufacturing and distribution centres are following regional governmental advice, while aiming to keep our operations running as smoothly as possible. Our main priority is safety.
We will continue to work with utmost rigour in adopting safe practices to protect our employees, customers, business partners and their families, and to comply with measures prescribed by relevant government authorities while also working to ensure operational continuity.
The situation is changing daily, with one region facing stricter restrictions on movement, while other regions are opening back up. We can’t predict what will happen over the coming days, weeks and months, but we can promise that we will be here to support you.
We aim to keep this page updated on a regular basis, to keep you informed.
Thank you for your continued cooperation and support.
We hope that you stay safe.
26.03.2020
DISA, Italpresse and StrikoWestofen equipment manufacturing: Shipped from Europe (Be aware of local customs restrictions)
Wheelabrator manufacturing: Fully operational
Spare parts distribution centres: Fully operational
26.03.2020
Italpresse and StrikoWestofen equipment manufacturing: Fully operational
DISA and Wheelabrator manufacturing: Fully operational with 90% of the workforce back in the facility.
Spare parts distribution centres: Fully operational
Sales / Office staff: Fully operational
Machine service/inspections: Operational (contact your representative)
The situation in China is improving and restrictions are slowly being lifted.
We continue with regular deep-cleanse activities, and maintain strict social distancing.
We are delighted to inform you that none of our Chinese colleagues has contracted Covid-19.
26.03.2020
Italpresse Gauss manufacturing: Government imposed restrictions until 3rd April may affect some operations.
StrikoWestofen manufacturing: Fully operational
DISA Manufacturing: Fully operational
Wheelabrator Wheelblast equipment manufacturing: Fully operational
Wheelabrator Airblast manufacturing: Government imposed restrictions may affect some operations
Italpresse Gauss Parts distribution: Serviced from European stores
StrikoWestofen Parts distribution: Fully operational
DISA Parts distribution: Fully operational
Wheelabrator Parts distribution: Fully operational
Sales office staff: Fully operational
Machine service inspections: Fully operational where restrictions allow. Please contact your representative.
26.03.2020
Italpresse Gauss and StrikoWestofen equipment manufacturing: Shipped from Europe (Be aware of local customs restrictions)
DISA and Wheelabrator manufacturing (Tumkur and Hosekote, India): Closed until 14th April
Spare parts distribution centres: Closed until 14th April
Deliveries from other distribution centres in Europe are still possible in the region, please contact your local representative with any enquiries.
Sales / office staff: Fully operational
Machine service / inspections: On hold until 14th April in India. Please contact your local representative.
India latest – The Government in India has imposed strict restrictions on movement until 14th April, so all production operations and deliveries of equipment and spare parts from our facilities have stopped. Contact your regional contact if you have any questions.
Many governments around the world have imposed restrictions to movement, and most office-based Norican staff are working from home. Our global software network could easily support this, and we thank our IT teams for diligently working to get everyone the hardware and connectivity needed to make the transition as smooth as possible.
We will continue to be available and strive to support your business at distance or virtually. Our support teams will look for the best available alternative options to perform maintenance services or technical support remotely. We ask our customers to ensure a safe working environment with adequate social distancing for our colleagues. Also, please tell us if you are expecting deliveries, but are unable to receive them.
Our 24hr hotline and online technical support for each of our brands and technologies is readily available.
DISA, Wheelabrator, StrikoWestofen and Italpresse Gauss remain ever more so now at your disposal, anytime, 24/7: